At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.

If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:

If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.

4.9/5
Rated by 2372 customers
Hopefully a one off!

For the first time ever I received a product that didn't look good enough to give as a thank you the Millionaire bites look crumbling and untidy.

Davidmoore12
Mrs O'Gara

Have used your services for over 4 orders in the last 2 months and it is flawless. Would highly recommend

Info
Birthday gift

When I say I love it, it was actually a gift for my sister. We came upon the Plymouth branch, enquired about mail order as always nice to find celiac disease suitable treats to gift and we received great service so picked up a few snacks for ourselves. I later ordered a twelve slice gift box to be delivered to Edinburgh which my sister was delighted with.

Sheena M
Birthday gift

My nephew absolutely love the flapjacks for his birthday and couldn’t believe how big they were

Avrilgpile
Great find

I found Flapjackery on a recent visit to Dartmouth and was interested on behalf of my diagnosed coeliac daughter. It turns out she was already aware of you from running events but I decided to treat her anyway!

Adbyrujo
Great service

Well packaged

Patrick.flaherty
Excellent quality and well presented

I trialled this box with a view to buying their products as prizes for a ladies golf competition next summer. They are full of flavour, mostly vegetarian and gluten free. They came in a sturdy, presentable box making them a good gift so they definitely fit the bill.

Judy
Excellent service

Smooth purchase and delivered on the agreed date.

Jule3
Anniversary Treat

We found your store in Wells and ditched dinner for three flapjacks and a cuppa. So when I found that you were online I was delighted. I ordered an Anniversay eight pack last week and we've almost devoured it already. Great decision!

Jezza.joseph
Very prompt delivery

The website is easy to navigate; The delivery is very prompt. I'd like it even better if I could choose the contents of the Happy Birthday box so I could personalise the recipient's favourites

Margaretceri
Excellent

Very good service

Marianjcumming
Great product, simple ordering

Very quick ordering process. Brilliant selection of flapjacks. Great being able to do a gift message. The recipient enjoyed their flapjacks a lot. Beautifully presented.

Kirsty.garrod
Great service

Great service and the flapjacks were really well packaged.

Sherilee.osborn
Flapjacks

Not yet arrived 9 days after order placed o called yesterday to explain no followvup

Suzanne
Response from Flapjackery on 31 Jul 2025 Hi Alison We're really sorry to hear that your parcel hasn't been delivered as expected. Unfortunately, we’re only made aware of delivery issues when a customer lets us know, but as soon as we hear from you, we do everything we can to fix it right away. We understand how frustrating delays can be, and we truly appreciate your patience. To make up for the inconvenience, we’d like to offer you a refund. We’ve also contacted the courier to try and get your order to you as soon as possible. Thanks again for bearing with us. If you have any questions or need anything else, just let us know — we’re here to help.
Very good

Efficient and thoughtful

Jonathan
Fabulous

A great website, easy to order - well if you can make up your mind what to buy!! And delivery is always on time

LynneH
Birthday present

I ordered this for a friend's birthday and she loved them. Said they were tasty and huge.

KateB
Birthday present

Unfortunately this arrived a day late for my brother's birthday. Disappointing but I think it was the couriers fault not Flapjackery.

Katebence
Birthday present

Bought for my brother as a birthday gift.

Katebence
Easy process

Applied on line. Very quick service arrived well within expected delivery date.

Jenniferknight412
Dartmoor box

Mum & Dad brought these for me from there Holiday , I loved them so much ,I brought the Dartmoor box myself .so glad I did Esther

Ejthomas23
Very special gift!

I sent a box of eight flapjacks to my son and family as all four have birthdays in July. “They went down A STORM!” according to my son!!!!

Emcanham
Great company with great products

Easy to order, quick delivery, great products. Great that they come with individual use by date information too.

Tabithalouise73
Quality product 👍

Flapjackery products are outstanding quality but the courier service was unacceptable.

Micknash53
Amazing.

Such an easy website to use and delivery always comes on time. Love the flapjacks too.

Joseph W
Delicious and on time

Bought some in the new shop in Chichester which were delicious. Sent some to a friend who has been unwell - easy to use website, flapjacks arrived on time and were greatly appreciated. Would recommend for a gift which is sightly 'different'.

Goody.67
flapjack

I gifted my brother a box of Flapjacks, he and his family thoroughly enjoyed them all !

Njb
Reviews