We're incredibly proud of our delicious flapjacks and first-class customer service. Here's what some of our customers think.

Rated by 1506 customers
Easy to use website.

Arrived on time,website easy to find what you are looking for. Have had to contact customer services on a previous occasion and was very impressed.

Happy Customer

Purchased for my son in laws birthday. Service, packaging and delivery were all excellent. He loved it. Wouldn't hesitate to order again for a special occasion


Overseas customer (Brazil), buying a gift for a loved one in the UK. It was easy to place the order through the website, everything went well with the delivery. Can't wait to try the flapjacks myself one day when I'm in the UK, especially because I'm celiac so they're perfect for me!


My partner is a coeliac and we are both loving your products, thank you! These flapjacks get us through our long distance runs :)

Just incredible

Every single one was amazing. Presented lovely, and delicious

Great Easter gift

A great alternative gift to eggs and so much better when posting. The recipients absolutely loved them (for several days). Great value for money.

Order mishap, amazing customer service

There was an order mishap and when I reached out to customer service Cheryl did an AMAZING job making sure everything was corrected! Truly a wonderful person and amazing flapjacks!!

Easy peasy!

Easy to find items and to order. Speedy delivery - flapjacks arrived in good time for Easter.

Easter treat

Whole family enjoyed this Easter treat. Cut up for dessert so saved baking too. So tasty & a great treat

Good communication throughout

Good communication, also informed me that courier changed delivery day

All perfect

The delivery was on time and the recipient loved the flapjacks. He is a 'flapjack aficionado' & always give a very honest appraisal!

Excellent product

Hi this was an Easter gift which was amazing, a job not to eat before Easter !!!Delivered on time just perfect. Thank you will certainly be using you again having visited Wells earlier in March and bought from your shop.

Absolutely delicious

Oh so tasty, I’m not allowed to get too much, or my waistline will expand. A wonderful selection of flavours. Unbelievablely tasty and filling.

Gorgeous gluten free flap jacks

I loved these. Both my son and I are coeliac and usually can’t get a decent flap jack anywhere. These are gorgeous and moreish! Although a little expensive we Will be ordering again.


I bought as gifts at Easter everyone commented on how delicious the flapjack is. Made a lovely change instead of chocolate, everyone was delighted. would highly recommend. In fact have just ordered another box for my son as a gift! Customer service was excellent too as was delivery.

Lovely to send as a gift

This was a little gift for my step daughter who said they were delicious. The order was very smooth and communication was excellent.


Thanks to Flapjackery, I have one very happy boyfriend.

Birthday Flapjacks

Bought these as a joint birthday gift for my brother, his wife and my nephew. Rave reviews from them all. They especially enjoyed the salted caramel. Thank you so much. 😊

Efficient service

The web site is easy to use. Good communications and timely delivery

Delivered as expected

Arrived on the day expected and delivery option allowed for it to be left in a secure place. Packaged really well and gift wrapped with a card and description of products


Brilliant service. Nicely presented and delivered on time. And yummy flapjacks!! The best 👌

Very good

First class loved it

Brilliant website

Great service

Excellent service and flapjacks

Absolutely brilliant start to finish . Ordered for my daughter as we both visited the shop in Wells and she lives in Norfolk and has had them before. Packaging was great and she absolutely loved them . Delivery was great too. Definitely recommend for a treat for someone…they are huge flapjacks and so very tasty. 😋


From ordering to delivery excellent service. The best flapjack I have tasted, I don't think I can pick a favourite they are all amazing. Well done Flapjackery.

So tasty

The best flapjack ever, and so many flavours to choose from.


A huge range to choose from, and every one I've tried so far have been absolutely delicious. My personal favourite has to be the raspberry and white chocolate, you will not be disappointed if one of these goes in your basket! All flapjacks arrived on time, all individually sealed for freshness and looked picture perfect in their packaging.