At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.

If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:

If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.

4.9/5
Rated by 2372 customers
Nice flapjacks

Good value with the birthday offer. Not so happy with the delivery arrangements. Both this time and on my previous order the parcel arrived a day earlier than the date requested. Both times I had asked it to be left in a named safe place. Last time it was left with a neighbour that I hardly know and this time it was left on the door step. This is not acceptable as it sat there a long time and it could have rained and it was in full view of the road.

Pennyhull59
'Boy! What a selection'

So many vareties and everyone fantastic. A must if you are looking for a special treat for a friend or a family member.

Jane__mills
Good service

Easy to order. Delivered when said Packaged well, no complaints.

Brokeyk39
Amazing as ever

Best flapjacks, so many different flavours. Brilliant that you have gluten free too. Probably just as well there are no stores where i live or I would be in all the time. Took them into work, everyone said how lovely they were and asking for website details..

Debbie_kinguk
Quick and efficient

Quick service, well boxed, easy to use website. Need to do more occasional offers like this - would buy more often but postage makes it too expensive

Etty67w
Birthday box

Arrived on time, perfectly wrapped, and the selection was wonderful. Already eaten!

Widget94
Delicious

Superb in every way..

Yogijoanna
Excellent service

My flapjacks were delivered ahead of time. I was kept informed by email. I was thrilled with the packaging, everything was so secure.

Alisonautumn65
The best flapjacks on the planet

We were so excited when the parcel arrived. The flapjacks perfectly wrapped with accompanying letter and description of each one. Can’t write anymore, to busy deciding which one we share next! Delicious

Julian.clode
Delicious

Amazing quality-taste-value

Liz64moore
Great product but packaging/delivery lets it down

The flapjacks were bought as a gift as we’d had them previously. Unfortunately the packaging was badly damaged and damaged some of the jacks which spoilt the gift

Catrionabetts
Yummy

Always a whole family favourite something. 😋

Davidmoore12
Birthday selection

Great selection of flapjacks, had plenty of shelf life for a bigger box, delivery was quick, great service overall

Shuttlewoodc
Delicious!

Scrumptious flapjacks. Chosing which order to eat them in was difficult as we liked all the flavours! Will definitely be buying more & recommending them to family & friends. Very well packed & they all arrived in pristine condition. Couldn't ask for better service

Karen
Best gluten free flapjacks

Absolutely love these flapjacks. Just wish I could buy these in the shop.

Sharon.dean13
Couriers let you down

We placed this order with you for a friend's birthday present. We received a phone call the Saturday before the delivery was due stating that the box had been damaged in transit. We agreed that we would like a replacement sent and the kind lady in customer services told us that the order would be sent out again on Monday on a next day delivery for Tuesday. On the couriers tracking app the box was out for delivery on Tuesday but details later in the day had been updated advising that the parcel had been received at the depot and that delivery details would be advised when available for Wednesday. Although the parcel was finally delivered Wednesday morning the couriers information was misleading and a disappointing reflection upon your excellent product. It is therefore unlikely we would order again from you due to the poor courier service that was received.

Doriangaskin0
Response from Flapjackery on 01 Jul 2025 Hi Dorian Thank you for taking the time to leave a review. We would like to apologise again for the issue you experienced with the delivery company. It appears that although we despatched from our warehouse as soon as possible for you, the delay was due to a misroute by the courier ( the parcel was sent to the wrong warehouse area and needed to be returned before delivery could take place). We as a small business always try to give the best service and share the same frustration when things like this occur. Again our sincere apology for any inconvenience this may have caused.
Delicious

These were delicious and so much bigger than I was expecting.

Elainehall74
Great service, arrived on time

Great service, thanks!

Lucywillers26
Sooooo tasty

We found the Flapjackery on a holiday to Dartmouth, and loved it! How wonderful to be able to order them online, and have them delivered. It’s a little bit of holiday through the letterbox. Delicious, fresh, indulgent.

Karenlwelland
The best

The absolute best service and products!

Becedlin
Easy to shop and quick delivery

Easy to shop and quick delivery

Yardenwoolf
Great service and products

Fabulous product. Fast response when contacted customer service with a query.

Sadeharrison08
Stunning!

Amazing flapjacks as always. Incredibly thankful for them all being gluten free as it means it’s a whole family treat with no one left out. The clotted cream flapjacks are a big favourite

Carly
Excellent as always

Great product and excellent service. Thank you

Lovetosmile1980
Great as usual

Great product as usual and the best Fathers Day gift.

Coralbailey16
Amazing

Great flapjacks so tasty , delivered well , well packed. Will be buying more

Jodyarnold
Lovely treat

A great gift for me and my wife to remind us of our amazing holiday in Devon. Excellent quality products. Great choice of flavours. Reasonable delivery.

Stuart.nelmes
Reviews