At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.

If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:

If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.

4.9/5
Rated by 2435 customers
Something for everyone

I sent a box of selection of flavours to my grand daughters as they live 300 miles from me. They were delighted & thought it was a delicious treat.

Teresaphilip
Fantastic

As always, website so easy to navigate, product arrived in perfect condition and on time

Susankurtaj107
Brilliant service!

All great!

Joodyjane
Top service again

Bought as a present. Arrived on the day as asked in perfect condition. Thank you Peter

Peter.fletcher47
Yummilicious

Bought this for my stepson for his birthday as his favourite flavour & dessert. When he opened them his 27 year old face lit up!! He's since visited & admitted they were eaten within 2 days and were delicious. He was so sad that there's none left!! I advised him either to start baking or to purchase some from Flapjackery.

Whalleysuea
Usual EXCELLENT SERVICE

Arrived on date selected, safe and sound only negative is they get eaten so quickly and supposed to be for coeliac family members…but others find them so delicious- had to order extras 🤣

Jdudleybluebell
Christmas Taster Flapjack Box

Bought for the family and we have,sadly, finally eaten the last of this excellent selection. We shared each piece so we could sample every flavour of flapjack and have enjoyed every one. Excellent delivery service.

Lizziebee56
Great service from customer services team

We tried to order online for collection in store. The website asked us to select the store to collect the items from but then only gave one option. We think it should be possible to collect from any store. We had a voucher and it would be good if these could be used in store and not just online. I had to call customer services to sort this issue out and they were very helpful and arranged to get the product that we wanted to us.

Chris.nurden
Great customer service

Website really easy to navigate around and find your perfect flapjack order. Items well packaged and fast delivery. Good communication once order placed aswell.

Pemberton2010
Delicious

Placed my order very easily, making sure I chose my favourite flavours. Informed when my delivery would arrive which was perfect.

Greaves_m1
apple blackcurrant flapjack

really good as always

Mandmconstance
Great product and service!

Bought as a present for a flapjack mad friend. Delivery was quick, I liked that I got a notification. Best of all, my friend loved the flapjacks! Thanks

Victoriasanter
Christmas Presents for Family

I tried Flapjacks in your store in Bath. Loved them so ordered box’s to be sent to my brothers for Christmas. Both loved them.

Sazboz57
Bought for my family as a sharing Christmas present delivered to the Lake District.

Although I had arranged for delivery on 23rd December it did not arrive before Christmas Day but it did appear several days afterwards. It was very well received and devoured several days later. Excellent flapjacks in so many different flavours to suit every taste. I would certainly recommend them.

Christine.woodyatt
Excellent service

Delivered on time as planned despite the Christmas rush.

Murray
Needs tweaking!

Fab product, expensive delivery, not delivered on correct day and no opportunity to write a message to receiver, so they don’t know who the product is from.

Carrie.munday
Response from Flapjackery on 04 Jan 2024 Hi Carrie Thank you so much for the review you left regarding your recent order, we value these greatly and try to work on any areas that may need improvement. The delivery of your order is made by a third party and although we try to make sure all our orders arrive on any date requested unfortunately occasionally a delay may be caused due to volumes of deliveries by the courier or delays on route through the courier network. You also mentioned that you were unable to add any message for the recipient when placing the order, but we do have available a function to add a personalised message at the check out but perhaps we need to high light this further for our customers. Once again thank you for your feedback and our apologies if any inconvenience that may have been caused.
Amazing 🤩

Perfect flapjacks, great selection and beautifully presented. Highly recommend them as a gifts amor treats for yourself

Emma_
Great choice

Christmas chocolate hanging trees a lovely touch

Bernadinefitz28
Well done

Very straight forward, thank you.

Thepurpleheather
Wonderful service

Recipients were delighted to receive their box of assorted flapjacks, brilliant service, delivered on chosen day, great communication and updates. Thoroughly recommend and will definitely order again.

Helenpmusto
Fab thank you

Would definitely buy from you guys again

Russ100
Thank you

Wonderful service, delicious flapjack

Karenhartwellbaker
Excellent

Excellent product & service/delivery

Rebeccabrehaut
usual good service

well packaged and arrived on time

Canisbourne
Excellent service

The service was exceptional. Thank you so much

Doogalina
Wonderful!

Everything from the food to the ordering process was fantastic, really impressed and recommend!

anonymous
Flapjackery

Beautiful and tasty as always

Adamslyn
Reviews