We're incredibly proud of our delicious flapjacks and first-class customer service. Here's what some of our customers think.

4.9/5
Rated by 2138 customers
Easy ordering

Quick delivery and always well packaged.

Welshannette736
Excellent

Excellent well packaged and delivered promptly

Sue
Scrumptious flapjack

Al the flapjack were amazing, lovely flavours, so many favourites, definitely be ordering again 🥰

Shellordidge
As usual good

The only issue was the millionaire bites a bag of bits I could not gift.

Davidmoore12
Efficient and speedy

Quick service, user friendly website, well packaged.

Mike.skillin203
Great family treats

We chose a mixed box so we could all select flavours we wanted to try. Order came quickly and was well packaged. All flapjacks were listed with their use by date that gave plenty of time for us to eat when we wanted.

Nadine_sargent
Fantastic flapjack!

Birthday gift for my husband, who loved the bestsellers collection. Lovely selection of flavours.

Sarahmullens
Excellent

Great service-the staff are very helpful.

Suzj
Excellent customer Service

Always fast delivery. Selecting when you receive your parcel. Any questions, the team has always been helpful.

Daveyhelc
What a colourful choice!!!!!!!!

It was a present and it was amazing watching their delight when they opened the box. Lots of shouts of who was going to have what and it was a talking point for ages. Three people in the family are gluten free so it was the best prsent ever. Even my grandson ordered some for himself that same day as he loved them .

Cwillatt
Hopefully a one off!

For the first time ever I received a product that didn't look good enough to give as a thank you the Millionaire bites look crumbling and untidy.

Davidmoore12
Mrs O'Gara

Have used your services for over 4 orders in the last 2 months and it is flawless. Would highly recommend

Info
Birthday gift

When I say I love it, it was actually a gift for my sister. We came upon the Plymouth branch, enquired about mail order as always nice to find celiac disease suitable treats to gift and we received great service so picked up a few snacks for ourselves. I later ordered a twelve slice gift box to be delivered to Edinburgh which my sister was delighted with.

Sheena M
Birthday gift

My nephew absolutely love the flapjacks for his birthday and couldn’t believe how big they were

Avrilgpile
Great find

I found Flapjackery on a recent visit to Dartmouth and was interested on behalf of my diagnosed coeliac daughter. It turns out she was already aware of you from running events but I decided to treat her anyway!

Adbyrujo
Great service

Well packaged

Patrick.flaherty
Excellent quality and well presented

I trialled this box with a view to buying their products as prizes for a ladies golf competition next summer. They are full of flavour, mostly vegetarian and gluten free. They came in a sturdy, presentable box making them a good gift so they definitely fit the bill.

Judy
Excellent service

Smooth purchase and delivered on the agreed date.

Jule3
Anniversary Treat

We found your store in Wells and ditched dinner for three flapjacks and a cuppa. So when I found that you were online I was delighted. I ordered an Anniversay eight pack last week and we've almost devoured it already. Great decision!

Jezza.joseph
Very prompt delivery

The website is easy to navigate; The delivery is very prompt. I'd like it even better if I could choose the contents of the Happy Birthday box so I could personalise the recipient's favourites

Margaretceri
Excellent

Very good service

Marianjcumming
Great product, simple ordering

Very quick ordering process. Brilliant selection of flapjacks. Great being able to do a gift message. The recipient enjoyed their flapjacks a lot. Beautifully presented.

Kirsty.garrod
Great service

Great service and the flapjacks were really well packaged.

Sherilee.osborn
Flapjacks

Not yet arrived 9 days after order placed o called yesterday to explain no followvup

Suzanne
Response from Flapjackery on 31 Jul 2025 Hi Alison We're really sorry to hear that your parcel hasn't been delivered as expected. Unfortunately, we’re only made aware of delivery issues when a customer lets us know, but as soon as we hear from you, we do everything we can to fix it right away. We understand how frustrating delays can be, and we truly appreciate your patience. To make up for the inconvenience, we’d like to offer you a refund. We’ve also contacted the courier to try and get your order to you as soon as possible. Thanks again for bearing with us. If you have any questions or need anything else, just let us know — we’re here to help.
Very good

Efficient and thoughtful

Jonathan
Fabulous

A great website, easy to order - well if you can make up your mind what to buy!! And delivery is always on time

LynneH
Birthday present

I ordered this for a friend's birthday and she loved them. Said they were tasty and huge.

KateB
Reviews