At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.
If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:
If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.
Beautifully packaged and delicious anniversary gift and all gluten free !! Amazing service from ordering to delivery. Thank you
Delivered on the date I asked for. Thank you.
No flavour from the toffee snd chocolate tasted cheap
Well packaged with good information and delivered on time - great service. Have bought before and will again.
The website is easy to navigate.
I ordered another boxed choice and they were delicious. Arrival was on time and was communicated well via email. Oh and they tasted heavenly too.
They were a gift for my daughter. She was thrilled with the flavours, quality and packaging.
All my order arrived on time and they all taste great. Will order more but will try different flavours
No service, really! 5*'s
Packaged very well arrived in perfect condition.
Fantastic tasty quality products delivered when advised and with care.
As a regular customer, occasional rewards/ discounts would be great.
Helpful and friendly staff helped mentor get exactly what I wanted!
The order was processed and delivered promptly.
The best flapjacks around - especially for gluten intolerance
Excellent service both online and in-person. I live in South Wales which means my closest stockist is the Flapjackery store in Bath: Oli is great and he's reason enough to make the 1+ hours drive to stock up on my favourite treats but the extra range of flavours available to me online are just too tempting. I would die happy if Flapjackery opened a permanent premises here in South Wales for me to collect my monthly order in person and experience the winning 5 star live service I've come to known from this beloved team closer to home.
I first came across the flapjack at food stalls at various shows and have made online orders in the past. Maybe it was just a not as good batch, but they used to be more moist. They box of flapjack we received was quite dry and not as tasty as we have had in the past. I was a bit disappointed given the quality for price, especially compared to previous times.
Always lovely to receive these yummy flapjacks!
Delivered on the correct date to the correct person! What more could be asked?
I spent £36 on 8 flapjacks (plus p+p), as my wife has always loved these and it was our anniversary. But the flapjacks were really dry and nowhere near the standard we have had before, plus the price was shocking. The only reason I gave a 2 star was the delivery was on time and well packaged.
Arrived quickly in very good condition and I was kept informed every step of the way.
The website was super easy to navigate, with a varied selection of products available, As soon as the order was placed I received an email confirmation, which kept me updated of the progress of my order, which was handy as this was a surprise gift. It arrived well packaged and in a timely manner, the recipient was delighted with the Flapjack tower as it had a good mix of flavours I would 100 percent recommend using this company
Great birthday box
Never fails to disappoint - it's our family get together treat
Absolutely love these, they are so tasty x ideal for my partner as gluten intolerant, I'm not but still love them. Thank you
Very quick delivery. Sent to my friend for her birthday, she was very happy!
I’ve bought Flapjackery flapjacks several times from local agricultural shows over the years and they’ve always been amazing. I ordered a box of 8 online a couple of weeks ago and was left disappointed, they were dry and crumbled apart. I hope this is not representative of the quality now as they used to be excellent
