At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.
If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:
If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.
Another 'round of top notch service despite the busy Christmas period. My order was dispatched quickly and arrived safely once again. I will, sadly, be highlighting a slight disappointment I've had with there customer service this time around: In the build-up to placing my monthly order; I contacted the Customer Support team asking for more detailed information regarding what Flapjackery has listed as simply "Vine Fruits" in the ingredients as I have IBS and am unable to comfortably digest certain ones. I reached out via email a couple of times (perhaps twice or thrice, altogether) in as many weeks but didn't receive a reply to any of my emails; not even a simple "we don't know". This isn't enough to sour my expectations & experiences with the brand by any means but it was, as I said, a little disappointing.
Fab product prompt delivery Well packaged
Great selection, well packaged. Great delivery. Only suggestion would be a small label on each box to identify contents as packaged so well difficult to open to check.
Good delivery but limited opportunities to mix and match the Christmas options
Bought for a friend’s birthday. Ordering was easy and was sent on right day. Friend absolutely LOVED them. She sent me so many texts raving about them. Will def. order again.
Excellent service very easy to order online and the flapjacks are as yummy as ever Would highly recommend
Brilliant as always
Never received flapjack advent calendar. Was met with a challenging tone via customer service.
Super great products, really tasty and good ingredients! Yay for butter!
The flapjack speaks for itself, but Flapjackery went beyond their normal amazing service, when correcting a glitch on my purchase order! Fabulous products and amazing helpful staff.. well done Flajackery - keep up the good work
Courier driver and flapjack arrived 2 days early on a saturday and were just left outside my front door. Luckly when i came back that night after being out all day and hadnt been stolen.
Easy to buy and great service, delivered as I selected
Really helpful as it's the first time I've ordered
Easy to order and fast delivery
Quick delivery arrived when stated & kept informed by email
Had to stop my son eating all my grandsons flapjacks!! They are just managing to keep to one a day they are so delicious!!
The easiest Christmas purchase made this year by far.. no issues, delivered on time, stress free!
Lovely flapjacks as always, helps us get through Christmas and January's Parkruns!
Good customer service accurate delivery
Wonderful gift for my wife she loves the flapjacks, as do i! Very tasty arrived in perfect condition and we are enjoying them all through xmas!
Excellent service and quick delivery, website was easy to navigate
Great speedy service & the product was packaged well.
Great product, great communication and service! Will be buying again!
Amazing flapjacks, so well made. Great value for money
Ordered the flapjacks to be delivered for a present, they arrived on the day requested and were I am told nicely presented and delicious. Would definitely use flapjackery again 😋
Delivered on time and we'll presented. Slight issue as it went next door by mistake but apart from that a much enjoyed birthday present
Good communication. Arrived when expected Looks delicious Recipient can't wait to dig in
