At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.

If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:

If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.

4.9/5
Rated by 2372 customers
First class

Never disappointed. Always such a scrumptious treat to fall through the letterbox.

Hortonlisa1
Excellent service

What you read on their webpage is what you get. How often can one say that.

K.j.martin
Delicious

Delicious flapjacks and excellent service

Beverley.berns
Flapjacks

Alway first class, always on time

Clivenicol456
Brilliant service

Service was fantastic!

Gail.tony.mayes
Aervice

Prompt delivery and info on set time for delivery

Amandatracyjones
Delivery

Pre-ordered a gift box by a couple of weeks and delivery came on the date as requested in my order. Well packaged, no damage

Nicholaw67
Amazing online service

Really professional online system! Our great local product that we love buying off stalls when we see it - straight to my family’s door!!

G.buchanan384
Excellent

Very good and the size is decent aswell

Shanmcguire02
Lovely

Nicely packaged. Bought as a present. Very pleased

Nicki.hawkins22
In time

Ordering from abroad went smoothly; delivery in time as scheduled.

Vca
Wow

Hands down, the best flapjack I’ve ever tasted. Will definitely be buying more. Quick delivery, well packaged to keep the flapjack fresh.

Hardy.pen.211
Fast delivery, even at Christmas

Ordered just before Christmas, and arrived a day earlier than expected, well-packaged - and delicious!

Amandajfrost
Really yummy!

Amazing selection! All really yummy. Well packaged and very prompt delivery. Will definitely buy again.

Skinnergrace
Amazing again!

As always great service and amazing flapjacks. Only place I will go to now. Slight error with my order but they rectified this immediately with great service and very timely! I will be back

Laura.longley
Delivery

Nothing was delivered ? i paid extra for next day service ordered on the 22nd dec had a call to say it was dispatched and would be there on 23rd its now the 30th and no delivery very upset as was a gift.

Nadiaaiza2010
Response from Flapjackery on 31 Dec 2021 Hey Nadia, I've sent you an email so we can try and get to the bottom of your missing Flapjacks. Now that we are aware of the situation we can get this sorted :)
Amazing!

These flapjacks are the best we have ever had. All the different flavours we had are soooo nice! Delivery was prompt and on the date requested. Thank you Flapjackery! ?

Judiweldon
Response from Flapjackery on 30 Dec 2021 Perfect, so pleased you enjoyed them! xx
Christmas order

Excellent service, arrived in time for Christmas, even though was a late order

Jadesullivan1504
Response from Flapjackery on 30 Dec 2021 Brilliant, so glad they made it! We try to be speedy :D xxx
Tasty and efficient

Flapjack was delicious - three large slabs make it a good price. Well packaged and arrived when it said it would

Kirstywalker
Response from Flapjackery on 30 Dec 2021 Perfect, thank you xxx
Excellent

Emails keep you updated on your deliver

Garyprice140663
Response from Flapjackery on 29 Dec 2021 Pleased our communications worked well for you :D xx
Excellent

Excellent service

Green
Response from Flapjackery on 29 Dec 2021 Thank you and Merry Christmas!
Good service

Simple to order online. Order arrived in the estimated time frame. Great product - enjoyed by all.

AAnderson
Response from Flapjackery on 29 Dec 2021 Brilliant! Thank you :)
Excellent as always!

Easy to order, fast delivery. So many flavours to choose from.

Lynne.harris54
Response from Flapjackery on 29 Dec 2021 Fantastic and Merry Christmas!
Mrs Jill Hughes

Order did not arrive on paid for and expected date and completely ruined my Christmas present surprise for my neighbours!

Jill.hughes7
Response from Flapjackery on 29 Dec 2021 Hello Jill, Sorry that the delivery let us down. I have looked into this for you. We shipped in time for your delivery (next working day) unfortunately it seems that your parcel was then delayed with DPD and then they failed their attempted delivery. I will get in touch and see if we can help further :) We hope you had a very Merry Christmas despite the late flapjacks!
Nice selection but no vegan option

This is a decent selection and made for a novel treat for the household, but there were no vegan options so it was for the benefit of other family members rather than me. It would have been nice to have even one vegan option or to have the option of putting together a “buyers choice” box. Nevertheless, the products are good quality and generously sized.

Rfoxlee
Response from Flapjackery on 29 Dec 2021 Oh no! We actually have three vegan flapjacks to choose from :) You can add them to a box of create your own or they are available in their very own box: https://www.flapjackery.co.uk/dairy-free-and-vegan-flapjacks/ So sorry that you did not see them before placing your order. Hope this helps for the future ;)
I love it

Excellent service.

Susanlove16
Response from Flapjackery on 29 Dec 2021 :D xxx
Beautifully tasty

With out a doubt the best flap jacks we have ever tasted. And quick delivery too.

Susanlove16
Response from Flapjackery on 29 Dec 2021 Great, thank you :D xxx
Reviews