We're incredibly proud of our delicious flapjacks and first-class customer service. Here's what some of our customers think.
Easy to order delicious flapjacks, delivered on time
Easy to order and the boxes always turn up on specified date of request
Lots of flavour selection options and delivery slots. We have given as a gift several times as well as for ourselves.
Booked a specific date in advance, arrived on time, transparent tracking, update every step of the way and arrived in perfect condition
Website easy to navigate especially for gluten free. Ordered and processed easily. Package arrived, gift wrapped and on time. Would recommend and order again.
great service thank you.
Their site is very easy to travel around and view the many different offerings they have 👍🏻
Efficient and well wrapped
never been dissappointed with flapjackery but sadly the delivery company are not able to follow simple instructions and leave with my requested neighbour. Also when asked where it has been left do not answer Email
Excellent service and items arrived on time as requested presented and in good order. Flapjacks are the best ever!
Always delivered on time and well packaged.
Really good choice of flapjacks and very good delivery service.
Looks amazing hope they go down as great gifts
I cannot comment on the flavour of this particular box, because I purchased it as a present for Christmas. However I have previously tasted the excellent flavour of Flapjackery's products, which made me do so!
Great service, very reliable
Delivery not on the day selected and poor customer service
What a wonderful gift, so tasty and delicious enjoyed by all.
Have always bought Flapjackery goods in the past from the local Market (Weston EatFest or Bath Xmas Market) and first time using the website. I bought these flapjacks as a gift so I can't review the flavour (Bet they're as good as the rest) but I'm really impressed that I could pick a delivery date! Was worried if I left it too late I would miss Christmas. But was really happy I could pre-order in November to be delivered mid-December
Delivered as requested
Another 'round of top notch service despite the busy Christmas period. My order was dispatched quickly and arrived safely once again. I will, sadly, be highlighting a slight disappointment I've had with there customer service this time around: In the build-up to placing my monthly order; I contacted the Customer Support team asking for more detailed information regarding what Flapjackery has listed as simply "Vine Fruits" in the ingredients as I have IBS and am unable to comfortably digest certain ones. I reached out via email a couple of times (perhaps twice or thrice, altogether) in as many weeks but didn't receive a reply to any of my emails; not even a simple "we don't know". This isn't enough to sour my expectations & experiences with the brand by any means but it was, as I said, a little disappointing.
Fab product prompt delivery Well packaged
Great selection, well packaged. Great delivery. Only suggestion would be a small label on each box to identify contents as packaged so well difficult to open to check.
Good delivery but limited opportunities to mix and match the Christmas options
Bought for a friend’s birthday. Ordering was easy and was sent on right day. Friend absolutely LOVED them. She sent me so many texts raving about them. Will def. order again.
Excellent service very easy to order online and the flapjacks are as yummy as ever Would highly recommend
Brilliant as always
Never received flapjack advent calendar. Was met with a challenging tone via customer service.