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Commonly asked questions

Yes, of course! Our easy-to-use tool allows you to pick your flapjacks and even add a personalised message in white chocolate.
Click here to get started
Absolutely, we actually have no products within our bakery that contain gluten. So, from gluten intolerant to those with Coeliac disease, we have flapjacks galore!
On every product page, you will find the shelf-life listed for each flapjack. The general rule, however, is that if the flapjack is covered in fudge, it will last you 2 months, probably more. Our fruity or cake-topped flapjacks and the brownie and bakewell flapjacks have a shelf life of 3 weeks. Our Apple & Blackcurrant are unique, with the shortest shelf-life of 2 weeks.
Yes, you can - if you have that much self-restraint, go for it!
Keep them cool, out of direct sunlight and dry.
Our flapjacks weigh between 170g and 220g each, depending on their ingredients.
Yes, we do! We love to and have an extremely loyal customer base varying from cafes to climbing barns to the Royal Marines! Mandy’s your lady, give the bakery a call on 01822 258008.
Oh yes we do! Sign up to our newsletter, you’ll always be the first to know and sometimes the only one to know…

We have a dedicated page for you guys 😊 just click here.

We pride ourselves on excellent customer service. If you call us, you will get an actual living, breathing human being on the end of the phone, most likely Mandy or Cheryl! However, as living breathing humans we don’t work 24/7 - our bakery is open from Monday to Friday, 9am to 5pm. You will be able to reach us within these hours on 01822 258008.

Product specific questions

Can you confirm your products are gluten free. Thanks
Yes all of our products are gluten free.

Delivery Information

We can deliver to multiple addresses per order. On the Checkout page, under Review Your Order, simply click the Send to Alternative Address button. 

UK Mainland Delivery

Delivery ServiceTracked & SignedDelivery TimeCost
3 Day CourierYes3 Working DaysOrders Up to £75: £6.50
Orders Over £75: Free
Next Working DayYesNext Working Day**£8.50
Saturday DeliveryYesSaturday or Sunday*£15.00
Click & CollectN/AWe will call you when ready***FREE

Please Note: While we endeavour to honour your Chosen Delivery Day, we are at the mercy of our couriers. Deliveries may be affected by adverse weather conditions and other factors outside of our control (e.g traffic conditions, breakdowns & technical issues).

Free delivery on orders over £75.

  • * Weekend delivery only available when order placed before mid-day.
  • ** Next Day Delivery only available when order placed before mid-day.
  • *** We will call you when your order is ready to collect. You can also call us on 01822 258008.

Non-Mainland UK & International Delivery

 Tracked & SignedDelivery TimeCost
Scottish HighlandsYes3 Working Days£18.60
Scottish IslandsYes3 Working Days£18.60
Isle of ManYes3 Working Days£18.60
Channel IslandsYes3 Working Days£18.60
Isles of ScilyYes3 Working Days£18.60
Isle of WightYes3 Working Days£18.60
Northern IrelandYes3 Working Days£18.60

For more delivery information and FAQs, please click here.

Our Customers Love Us

4.9/5Rated by 1707 customers
View All
Excellent Customer Service...
Review by Katyadkin on 16th June 2023
When I queried an issue with delivery I got a very...
Delicious
Review by Peta214u on 15th June 2023
The only flapjacks I can eat as they are gluten free...
Amazing!
Review by Tamsynnw2002 on 25th August 2024
Such a beautifuly unique taste, and there is no other...
Delicious
Review by Peta214u on 15th June 2023
Love these flapjacks as they are gluten free and taste...
Gluten free at last
Review by Paulacheshire1 on 28th August 2024
Since being diagnosed as Ceiliac it’s hard to find...
Delicious
Review by Pauline.mack155 on 21st December 2020
Prompt, efficient, well wrapped and presented, DELICIOUS.
YUM!
Review by Fionacpr on 18th January 2021
Love these flapjacks, excellent service as always
Efficient
Review by Florrie on 10th September 2024
Website very easy to use and descriptions and photos...
Reviews