At Flapjackery, we take great pride in the quality of our bakes and the care we put into every order. From sourcing ingredients to packing your flapjacks by hand, attention to detail is at the heart of what we do.
But rather than taking our word for it, see what our customers have to say about their experience.
If you’ve enjoyed your order, we’d be grateful if you could leave us a review using the links below:
If anything isn’t quite right with your order, please get in touch with our team. We’ll always do our best to put things right quickly and fairly.
Arrived on time.Very well received by Jim who finds each to flapjack delicious. Will recommend to friends and order again in the future
You'd think that the product quality would slide over the busy Christmas period but I feel this month's order may have been the best one yet; each of my six Flapjacks have been flawless in size, texture, and (most importantly) taste. A very Merry Christmas to everyone at Flapjackery and a big thank you for bringing so much joy to my taste buds this year
Another 'round of top notch service despite the busy Christmas period. My order was dispatched quickly and arrived safely once again. I will, sadly, be highlighting a slight disappointment I've had with there customer service this time around: In the build-up to placing my monthly order; I contacted the Customer Support team asking for more detailed information regarding what Flapjackery has listed as simply "Vine Fruits" in the ingredients as I have IBS and am unable to comfortably digest certain ones. I reached out via email a couple of times (perhaps twice or thrice, altogether) in as many weeks but didn't receive a reply to any of my emails; not even a simple "we don't know". This isn't enough to sour my expectations & experiences with the brand by any means but it was, as I said, a little disappointing.
I loved being able to pick each flavour according to our tastes, my partner also loved them! After ordering the delivery was very quick and came delivered in a cute presentation box. Efficient, cute, and delicious.
Fab product prompt delivery Well packaged
Great selection, well packaged. Great delivery. Only suggestion would be a small label on each box to identify contents as packaged so well difficult to open to check.
Good delivery but limited opportunities to mix and match the Christmas options
Bought for a friend’s birthday. Ordering was easy and was sent on right day. Friend absolutely LOVED them. She sent me so many texts raving about them. Will def. order again.
Excellent services, very easy to order online the flapjacks were as yummy as always would highly recommend
Excellent service very easy to order online and the flapjacks are as yummy as ever Would highly recommend
Brilliant as always
The parcel arrived on time for a birthday gift and the recipient was very happy with it!
The contents of the box look delicious. But as it is a gift the tasting comes later! Very efficient company no complaints at àll.
Never received flapjack advent calendar. Was met with a challenging tone via customer service.
